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Property Desc:

Property Location When you stay at Balkan Jewel Resort and Chalets in Razlog, you'll be next to a golf course and 14 minutes by car from Bansko Ski Resort. This 4-star aparthotel is 11.5 mi (18.6 km) from Dobrinishte Ski Resort.

Rooms Make yourself at home in one of the 160 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided once per stay.


Pamper yourself with onsite massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.

Dining You can enjoy a meal at the restaurant serving the guests of Balkan Jewel Resort and Chalets, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Event facilities at this aparthotel consist of conference space and a meeting room.


Distances are displayed to the nearest 0.1 mile and kilometer.

Bansko Ski Resort - 12 km / 7.5 mi
Dobrinishte Ski Resort - 18.6 km / 11.5 mi

The preferred airport for Balkan Jewel Resort and Chalets is Sofia Airport (SOF) - 164.3 km / 102.1 mi


The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 4 for adults and EUR 2 for children (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Checkin Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve sofa beds and onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The maximum number of cots/cribs in a room is 1.
  • Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
  • Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

Special Checkin Instructions:

The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. A printed booking confirmation must be presented at check-in.

Checkin Time:

2:00 PM

Checkin End Time:

11:00 PM

Checkin Minimum Age:


Checkout Time:

12:00 PM

Room Facilities

May include:, Non-Smoking, Television, In-room climate control (heating), Premium bedding, Grab bar - near toilet, Room service, Limited housekeeping, Coffee/tea maker, Bathtub or shower, Free WiFi, Kitchenette, Desk, Housekeeping - once per stay, Towels provided, Bathroom emergency pull cord, Linens provided, Raised toilet seat, Low-height counters/sink, DVD player, Stovetop, Private bathroom, Wheelchair accessible, Free toiletries, Hair dryer, Iron/ironing board, In-room safe, Full-sized refrigerator/freezer, Cookware, dishware, and utensils, Flat-panel TV, Cable TV service, Oven

Va rugam sa alegeti o data de CheckIn si CheckOut pentru a vedea preturile.


Outdoor Pool
Indoor pool
Laundry Facilities
Luggage storage
Dry cleaning/laundry service
Free WiFi
Designated smoking areas
Accessible bathroom
Breakfast available (surcharge)
Snack bar/deli
Multilingual staff
Wedding services
Tours/ticket assistance
Mountain biking nearby
Television in common areas
One meeting room
Front desk (limited hours)
Hiking/biking trails nearby
Computer station
Spa services on site
Concierge services
Poolside bar
Babysitting or childcare (surcharge)
Pool umbrellas
Turkish bath/Hammam
Fitness facilities
Supervised childcare/activities (free)
Spa tub
Spa treatment room(s)
Pool sun loungers
Conference space
In-room accessibility
Bicycle rentals on site
Children's club (surcharge)
Free area shuttle
Arcade/game room
Billiards or pool table
Steam room
Free shopping center shuttle
Ski storage
Ski passes available
Free ski shuttle
Wheelchair accessible – no